Legal notice

Welcome to The Great Escape Club.

This website is operated under the business name The Great Escape Club. Throughout this notice, “we”, “us” and “our” refer to The Great Escape Club.

By accessing, browsing or purchasing from this website, you agree to the terms, policies and notices published on this site.

Brand Ownership

The Great Escape Club branding, logos, original designs, artwork, slogans, product names, images, text, graphics and other original content displayed on this website are owned by or licensed for use by The Great Escape Club, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish or commercially use our content without prior written permission.

Product Information

We take reasonable care to ensure our product descriptions, images, colors, sizing information, prices and availability are accurate and current.

Slight variations may occur due to:

  • screen and device settings;
  • garment materials and fabric blends;
  • printing methods;
  • production differences;
  • or supplier availability.

Product images are provided as a guide, and the placement, scale or color of a printed design may vary slightly from the images displayed.

We may update, change or discontinue products where reasonably necessary.

Pricing and Orders

Prices are displayed in the currency selected for your market or shown at checkout.

Prices, promotions and product availability may change without notice.

We may refuse, cancel or refund an order where there is:

  • an obvious pricing or product-information error;
  • a stock or production issue;
  • a payment problem;
  • suspected fraud or misuse;
  • an unavailable delivery location;
  • or another reasonable operational concern.

If we cancel an order after payment has been received, the affected amount will be refunded.

Shipping, Returns and Refunds

Shipping, delivery, return, exchange and refund conditions are explained in our separate policies.

Most orders are printed after purchase. This does not remove any rights you may have under applicable consumer law or our 30-Day Happiness Guarantee.

Please review the relevant policies before placing an order, particularly when purchasing for a cruise, vacation or special event.

Personalized Products

Products personalized with customer-supplied names, dates, wording or custom artwork may have different cancellation and return conditions.

Personalized products remain covered if they arrive damaged, faulty, incorrectly produced or different from the approved order.

Third-Party Services

We use trusted third-party services to help operate our website and fulfil orders. These may include:

  • Shopify and ecommerce services;
  • payment providers;
  • production partners;
  • shipping carriers;
  • analytics providers;
  • review platforms;
  • and other technology services.

Your use of third-party websites or services may also be subject to their own terms and privacy practices.

We are not responsible for independent third-party websites that we do not own or control. However, using a third-party provider does not remove our obligations to you under applicable consumer law.

Website Availability

We aim to keep the website accurate, secure and available, but we cannot guarantee uninterrupted or error-free access at all times.

Access may occasionally be affected by:

  • maintenance;
  • technical issues;
  • internet or platform outages;
  • security concerns;
  • or circumstances outside our reasonable control.

Limitation of Liability

To the maximum extent permitted by law, we are not responsible for losses caused solely by:

  • misuse of this website or our products;
  • unauthorised access to your account;
  • third-party websites outside our control;
  • or circumstances that could not reasonably have been prevented.

Nothing in this notice excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded.

Online businesses have the same consumer-law responsibilities as physical businesses, so this consumer-rights carve-out should remain prominent.

Copyright and Intellectual Property

All copyright, trade marks and other intellectual property displayed on this website remain the property of their respective owners.

Unauthorised use of The Great Escape Club intellectual property may result in legal action.

If you believe content on this website infringes your rights, please contact us with details so the matter can be reviewed.

Acceptable Website Use

You agree not to:

  • interfere with the operation or security of this website;
  • introduce malicious code or harmful material;
  • attempt to gain unauthorised access;
  • scrape or reproduce website content without permission;
  • copy or commercially exploit our designs;
  • use the website for fraudulent or unlawful activity;
  • or act in a way that harms our customers, website or brand.

Changes to This Notice

We may update this Legal Notice when our website, services, policies or legal obligations change.

The current version will be published on this page and will apply from the date it is posted.

Contact

For questions about this Legal Notice, email:

support@thegreatescapeclub.com

You can also contact us through the contact page on this website.